A copy of the Seabrook Island Property Owners Association (SIPOA) Rental Policies, Procedures & Guidelines can be found here. This document has important information and must be adhered to.
Section 2 | Gate Pass System Account & Rental Registration
§ 2.2 Rental Registration Required per SIPOA Rental Policies, Procedures & Guidelines – All Property Owners who rent their Properties as either Long-Term Rentals or Short-Term Rentals must register their Property with the SIPOA Annual Rental Registry prior to the first rental. This allows SIPOA to enter information on the Property, Town business licensing, property management company, and/or VRBO into the Gate Pass System so Renter reservations can be uploaded or manually entered into the system. If a Property is used for rental and is sold or transferred to a new Property Owner who intends to rent the Property, that new Property Owner must submit new rental information to SIPOA prior to the first rental event. Registration is at no cost to the Property Owner.
WHY DO I NEED TO REGISTER?
The purpose of the Rental Registry is to provide SIPOA with enough information to expeditiously contact the Property Owner, rental management company, or both regarding any incident if a Sherriff’s Deputy or SIPOA Officer is summoned to a Property. It is also the validating process for situations where Property Owners allow other persons or companies to manage the Property on their behalf.
WHO NEEDS TO REGISTER?
Rental Management Companies and Property Owners (VRBO or similar) who Self-Manage.
More information on Section 2 regarding the Gate Pass System Account & Rental Registration can be found here.
When registering, the Community Code is SIPOA2022.
A video tutorial for registering a rental property can be viewed here.
WHAT IS SYMLIV?
SymLiv is a Community Access Management Software (CAMS) company. CAMS is a system for managing relationships between residents, their guests, vendors, and rental guests. As our community grows, it is very important to have a central system for managing interactions between residents and those visiting the community. With the CAMS system in place, it’s easy to gain insight into activity in our community, and the status of every visitor. The system creates peace of mind for residents by registering rental and commercial guests and providing rules orientation before guests arrive on Seabrook Island. Symliv is being implemented in phases. The rental system is the first phase, followed by the Contractor/Vendor module in 6-8 weeks, and the Property Owner guest module later this year.
WHY DO I NEED TO USE SYMLIV?
Access is the first interaction guests and residents have with your rental units. Make sure authorized renters are granted access and ensure guests are educated before being granted access to your community. SymLiv provides an added layer of security through guest registration and ensures guests are held liable for rules violations in the community or at the property.
Guests want an easy, touchless experience, and an easier online self-service means better guest satisfaction, higher ratings, and less community friction. SymLiv relays all information to guests about the community and rental they’re visiting. SymLiv makes mobile access control, community rules compliance, and guest arrival frictionless. Guests leave better reviews when they feel integrated into the community and understand what to do and what not to do during their stay. Eliminate neighbor complaints by ensuring your guests understand quiet hour rules, parking restrictions, trash management policies, and directions.
The Guest User Guide can be viewed here.
SEABROOK ISLAND KNOWLEDGE BASE
SymLiv is a very user-friendly system, but if you have questions Symliv has created an educational platform of useful information you can refer to for any technical questions you may have. You will find Video Tutorials on how the system works, Articles & Guides, FAQs, and how to get started!! Click here to access the educational platform.
As a reminder; per SIPOA Rental Policies, Procedures & Guidelines – Any Renter who hasn’t been entered into the Gate Pass system (SymLiv) will be turned away and directed to contact the rental management company or Property Owner. Short-Term Renters and Short-Term Renter Guests are not authorized to request Gate Passes themselves by contacting the Gatehouse, and enforcement actions may be taken against the Property Owner for failure to use the Gate Pass System or to accurately designate guests as Renters.
WHAT IF I HAVE PERSONAL GUESTS COMING IN?
You should enter your personal guests into the GateAccess system. SymLiv is for the management of rental guests only. Guests of Property Owners will not be charged vehicle access fees.
RENTAL TOOLKIT
As a Rental Management Company or Self-Managed Property Owner, what steps do I need to take?
- Each rental property must be registered with Seabrook Island POA. Registrations are valid from January 1st through December 31st of each year.
- This is a new system, so unless you have already registered with SymLiv’s Community Access Management Software (CAMS), a new account must be created. Use Community Code: SIPOA2022.
- Please check your junk mail folder if you did not receive an approval or rejection email. If a rejection is received, you can log in and edit your rentals. You do not have to start over again.
- For questions regarding your rental property at Seabrook Island, please contact our Communications Administrator, Rhiannon Schalaudek, at (843) 725-1563 or rschalaudek@sipoa.org.
- If you are a Rental Management Company and manage more than 10 properties, please email Rhiannon Schalaudek at rschalaudek@sipoa.org to request a spreadsheet to add all the properties that SymLiv can upload to the system for you.
If you have already registered with SymLiv, log in below.
SIPOA RENTER GATE ACCESS PASS FEES
Renter Gate Access Pass fees are paid by the Owner of the rental Property for each vehicle Gate Pass issued per rental booking according to the schedule below. Refer to Section 3.2.3 of the “SIPOA Rental Policies, Procedures, and Guidelines” for further information.
| TYPE OF RENTAL | NIGHTS BOOKED | COST PER VEHICLE |
|---|---|---|
| Short-Term Rentals | 1 – 179 Nights | $40.00 Per Vehicle Pass |
| Long-Term Rentals | 180 – 365 Nights | $200.00 Per Vehicle Pass |
All Rental Guests should go to 1900 Seabrook Island Road to obtain their Gate Pass using the system-automated QR code from SymLiv. If the Gate Pass location is closed, they will proceed to the Main Gate.
HOURS OF OPERATION
Summer Season (Memorial Day – Labor Day):
Sunday – Friday | 6:30 a.m. – 4:00 p.m.
Saturday | 6:30 a.m. – 7:00 p.m.
Off-Season:
Daily | 6:30 a.m. – 3:30 p.m.
